Perfect for:
– Tube manufacturers and processors
– Businesses requiring precise, high-efficiency tube cutting
– Industries like automotive, construction, and plumbing
– Workshops seeking to optimize production and reduce material waste
Need Help?
FAQs
Questions? We've Got You Covered!
Are you a factory or a trading company?
We’re a manufacturer with 20+ years of production experience since 2003.
How long does it take to deliver the machine?
Normally, our delivery timeline is within 25 days. For custom non-standard machines, it might extend, yet never surpassing 45 days.
What kind of payment do you accept?
We generally accept T/T and L/C payments, with a 30% deposit and 70% payment before delivery. However, for special customers, we can offer better payment options.
How does your company provide after-sales service?
We provide remote support by our mechanical engineers for resolving minor issues encountered while using our machines. This includes personalized guidance, offering text instructions or videos as needed. During the warranty, replacement parts are provided at no cost, though local purchases are an option for faster access. In case of more complex issues, on-site service can be arranged if remote guidance isn’t sufficient. For areas with our agents, we directly coordinate service through them.
Where is your company?
Our company, situated in Maanshan, Anhui Province, is just a 30-minute drive from Nanjing Lukou Airport. Should you decide to visit, we offer a convenient shuttle service from the airport.
What is the warranty period of your machine?
We provide a one-year warranty for standard machines and extend it to 2-3 years for special non-standard ones. Please verify the warranty duration with our sales team beforehand. Throughout this period, we offer complimentary replacement parts.
How do you ensure the quality of your machines?
We utilize an array of substantial equipment—tempering furnaces, shot blasting machines—for frame durability. Precision is assured through the use of five-axis machining centers, floor boring, and milling equipment. Our standardized processes in machine processing, assembly, and quality inspection ensure meticulous control over product quality at every production stage.
How to ensure that the machine I ordered is suitable for me?
Prior to order placement, our sales team conducts thorough discussions to understand your specific needs. Based on this, we suggest a custom machine configuration tailored precisely to your requirements. Our focus isn’t on recommending pricier options for sales purposes; rather, it’s about ensuring you invest in the most suitable machine for your business.
