Privacy Policy
This Privacy Policy explains how MACHNIST Machine Tool collects, uses, stores and protects information submitted through our website, contact forms, advertising forms, email communication and business inquiry channels.
1. Overview
MACHNIST Machine Tool respects the privacy of website visitors, customers, distributors, agents and business partners. We collect and process information only for legitimate business purposes, including responding to inquiries, preparing machine quotations, providing technical support, improving website performance and managing business communication.
By using this website or submitting information through our online forms, email, advertising forms or other communication channels, you acknowledge that your information may be processed according to this Privacy Policy.
2. Information We Collect
We may collect information that you voluntarily submit to us when requesting quotations, asking technical questions, applying for dealership cooperation, downloading product information or contacting our sales team.
Business Contact Information
- Name
- Company name
- Email address
- Phone number or WhatsApp number
- Country, region, city or delivery location
- Business role, industry or company background
Inquiry and Project Information
- Machine model or product category requested
- Technical requirements, drawings, photos or workpiece information
- Power supply, material, thickness, bending length or cutting requirements
- Dealer application details or market information
- Purchase intention, budget range or project timeline
Website Usage Information
- IP address
- Browser type and device information
- Pages visited and time spent on the website
- Traffic source, search terms or advertising campaign data
- Cookie and analytics information
3. How We Use Information
MACHNIST Machine Tool uses collected information to communicate with customers, provide machine solutions and improve our products, services and website experience.
- To respond to your inquiry, quotation request or technical question.
- To recommend suitable CNC press brakes, laser cutting machines, shearing machines, tooling or related equipment.
- To prepare technical proposals, quotations, catalogs, manuals or commercial documents.
- To evaluate dealer, distributor or agent cooperation requests.
- To provide after-sales support, training, troubleshooting and service communication.
- To improve website content, advertising performance and customer experience.
- To maintain business records and comply with applicable legal or contractual obligations.
4. Contact Forms, Lead Forms and Advertising
When you submit information through our website contact forms, Google Ads lead forms, inquiry forms or other advertising channels, the submitted information may be used by MACHNIST Machine Tool to contact you regarding your request.
We may use your information to provide product recommendations, quotations, technical explanations, dealer cooperation information or follow-up communication related to your inquiry.
We do not use submitted business inquiry information to sell unrelated third-party products. We do not sell your personal information to advertisers.
5. Cookies, Analytics and Tracking Technologies
Our website may use cookies and similar technologies to understand website performance, measure advertising results, improve user experience and analyze visitor behavior.
We may use tools such as Google Analytics, Google Ads conversion tracking or similar marketing and analytics services. These tools may collect information about page visits, traffic sources, device types and conversion activity.
You can manage cookies through your browser settings. Disabling cookies may affect certain website functions or measurement accuracy.
6. Information Sharing
MACHNIST Machine Tool may share necessary information only when required for business operation, service delivery, legal compliance or customer support.
- With internal sales, technical, service or management teams.
- With logistics, shipping, customs or payment-related service providers when required for an order.
- With authorized local dealers or service partners when necessary to support your inquiry or service request.
- With website, hosting, analytics, advertising or email service providers used to operate our business systems.
- When required by law, regulation, legal process or government request.
We require relevant service providers and partners to handle information responsibly and only for the intended business purpose.
7. Data Storage and Security
We take reasonable administrative, technical and organizational measures to protect information from unauthorized access, misuse, loss, alteration or disclosure.
Information may be stored in email systems, CRM tools, website platforms, advertising platforms, cloud storage, local business records or communication tools used by MACHNIST Machine Tool.
Although we take reasonable steps to protect your information, no internet transmission or electronic storage method can be guaranteed to be completely secure.
8. Your Rights and Choices
You may contact us to request access, correction, update or deletion of information you have submitted, subject to applicable legal, contractual and business record requirements.
- You may request correction of inaccurate contact or company information.
- You may request that we stop sending non-essential marketing communication.
- You may request deletion of inquiry information where legally and commercially possible.
- You may manage cookie settings through your browser.
To make a privacy-related request, please contact us using the contact information listed below.
9. Updates to This Privacy Policy
MACHNIST Machine Tool may update this Privacy Policy from time to time to reflect changes in our website, business operations, legal requirements, advertising tools or data handling practices.
The updated version will be posted on this page with the effective date. Continued use of the website after updates means that you acknowledge the revised Privacy Policy.
10. Contact Information
For questions about this Privacy Policy or how your information is handled, please contact MACHNIST Machine Tool.